Helping Radisson Blu rebuild their team after COVID

Radisson Blu is an international hotel brand with locations around the world. After the COVID pandemic, many trained hotel professionals left the industry — just as travel demand started returning.

At Radisson Blu Hamburg Airport, General Manager Conrad Geske found himself running hiring on top of day-to-day operations for a 266-room hotel with ~80% occupancy year-round.

The Challenge

Three constraints hit at once:

• Location made hiring harder. Many candidates preferred city-centre roles and didn’t want to commute to the airport.
• The old playbook stopped working. Prioritising experience alone wasn’t enough; the team needed people with the right mindset and reliability for hospitality roles.
• Channel sprawl slowed everything down. Managing job boards and social platforms separately made it hard to post consistently and move fast when good candidates applied.

The Solution

Radisson Blu used Join to centralise job publishing and applications in one place. With multiposting, Conrad could create the job ad once and distribute it across multiple channels — including job boards and social media — without duplicating work.

Just as importantly, the smoother workflow meant faster follow-up: promising candidates could be reviewed and contacted quickly before they accepted competing offers.

The Results

• 24 hotel professionals hired through Join so far
• 3× more applicants per role since switching to Join’s multiposting
• 80% occupancy sustained through the year, supported by a rebuilt team

The pattern Radisson Blu demonstrates well: in high-churn, high-competition labour markets, speed and consistency across channels matter as much as budget — and the tooling layer can decide whether hiring keeps up with operations.