Offboarding

Also called: exit process, leaver process

What offboarding covers

Three things happen in parallel:

  • Handover: what the leaver was working on, who picks up what, written down somewhere the team can find later.
  • Access removal: email, source code, customer data, building access. The day-of checklist.
  • Exit interview: an honest conversation about why they’re leaving. The data is more useful than most teams treat it.

The leaver’s last two weeks are usually under-managed. A short, written transition plan beats hoping it gets handled.

Why SMBs underinvest

Most SMBs don’t have a process because offboarding feels morally fraught — celebrating someone leaving, or speed-running them out. A clear process is the opposite: it respects the person and protects the team.

Alumni networks pay back

A leaver treated well in their last two weeks comes back as a customer, a referrer, or a re-hire. A leaver ghosted on their way out costs you all three.

Where Join fits

Re-hires from a previous role go into Join’s talent pool with their original interview history intact. See the features page.

See also

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